Auto Transport – Questions to ask car shipping companies

Before entrusting your car to an auto transport company, you must do your homework first.

Auto Transport – Questions to ask car shipping companies

Before entrusting your vehicle to a vehicle transport company, you must do your homework first. Part of your homework will be to ask the auto transport company questions so you can compare each company’s answers and obtain facts before you decide. Here’s just a few….

How are your rates calculated?

When you are sizing up a car shipping company, you want to consider what they are charging. You have heard the expression “you get what you pay for”. Unfortunately, this can be the case with auto transport companies as well. If it sounds too good to be true, it probably is. So what do companies charge and how do they determine their rates? It’s a reasonable question. But before you attempt to work them down, know that this is a business and businesses have overhead, including feeding their families. So be wise and discerning, but realistic with your expectation (another reason to obtain several quotes first). The prices factor in a variety of components such as the distance your car will be shipped, the size and the weight of your vehicle and how much notice do they have to plan adding your car to their route. Another factor to consider is the method of auto transport you require (open carrier or closed carrier), but that’s a whole other article to itself. If you live in a suburban or urban area, where it is hard for a tractor-trailer to reach; or you live in a rural area and the carrier has to make a special trip away from more frequent business routes, you may see an additional cost for the inconvenience.

Are there any surcharges or “hidden” fees not mentioned in your quote?

Most companies are very honest and upfront with their fees, but whether the auto transport company makes a mistake with their quote or it is intentional; you have a responsibility to your wallet to ensure you know all fees upfront. Your quote should include the costs of moving your vehicle, insurance to cover it, the fuel surcharge and tolls from state highways. Get it in writing, verbal is hard to prove (if not impossible).

Are you licensed, bonded and insured?

Auto transport companies have very stringent oversight by the federal government and are required by the Federal Motor Carrier Safety Association (FMCSA) to have bumper-to-bumper insurance coverage up to $100,000 (open carriers) and $1,000,000 (closed carriers). The FMCSA is under the administration of the Department of Transportation (DOT), a federal agency. You can verify the auto carrier’s authenticity by asking for their FMCSA Motor Carrier Number and contacting the FMCSA. To ensure the company is reputable, the FMCSA ensures the carrier meets all licensing requirements in your state as well. DO ASK what their insurance will cover exactly. They may ask you if you want to buy supplemental insurance, so know what you need to cover first to determine if it’s worth it.

SMB Auto Transport can help you now by completing our FREE “No Contact Information Required” estimate. Then, if you’re ready to ship your car, please complete the remaining three fields of contact information so we can provide you with up to ten quotes for you to choose from. We strive to make it simple for you! SMB Auto Transport will surpass your expectation regarding what to expect from a car shipping company! We won’t be satisfied until you are. Let us earn your business!

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